Factors for successful provision of mobile financial services in Mpwapwa District, Tanzania

dc.contributor.authorNkya, C. Raymond
dc.date.accessioned2024-04-09T11:54:54Z
dc.date.available2024-04-09T11:54:54Z
dc.date.issued2017-11-28
dc.description.abstractA mobile financial service is importantly termed as a successful driver for economy and smooth financial services operation. This study mainly sought to assess the factors for successful provision of mobile financial services in Mpwapwa District. The specific objectives that were covered in this study are to; assess utilization of mobile financial services among mobile phone subscribers in Mpwapwa District, determine knowledge on regulatory procedures in providing mobile financial services among subscribers and agents in Mpwapwa District, examine the competitive advantage of mobile financial services utilization in Mpwapwa District. This study was used a cross sectional design to facilitate collection of information on the factors for successful provision of mobile financial services in Mpwapwa District. This was organized at one point in time and analysed in defined time. This study was used primary data that were collected through questionnaires from 91 respondents. The secondary data were collected through a review of literature in various reports and documents. Data were summarized and analyzed through data processing software named SPSS. The findings revealed that, mobile financial services mostly facilitate withdrawals of money and used as a wallet. This facilitated the utilization of mobile financial services in various transactions. The subscribers mostly comply with money transfer charges and regulatory framework that displayed the significant results. The competitive advantages were observed on the ability to eliminate manual paper work and ultimately lower transaction cost. The findings conclude that, mobile financial services are highly utilized by majority of subscribers in Mpwapwa District. The improvement of mobile financial services require improved regulatory framework. The TCRA is mostly used regulatory frame work to force providers in extending services based on network coverage in rural areas.
dc.identifier.urihttps://repository.sjut.ac.tz/handle/123456789/81
dc.language.isoen
dc.publisherSt John's University of Tanzania
dc.titleFactors for successful provision of mobile financial services in Mpwapwa District, Tanzania
dc.typeThesis

Files

Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
DISERTATION-RAYMOND NKYA 2017.pdf
Size:
1.04 MB
Format:
Adobe Portable Document Format
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.56 KB
Format:
Item-specific license agreed to upon submission
Description:

Collections