The derterminants of effective employees participation in enhancing organizational performance in public organization: A case of Parastatal Pension Fund Dar Esalaam Head Office
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Date
2015-07-28
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St John's University of Tanzania
Abstract
The study was conducted in Dar es Salaam at PPF to investigate the determinants of effective employee’s participation, in enhancing organizational performance in public sector at PPF Dar es Salaam. The literature review show that employee participation is used to in public organization but not at its fullest. However, little change can be seen by the services delivered by the sector. From the field data collection was carried out using structured questionnaires, interview and observation checklist guide in the office. Workers were selected purposively and randomly. A total of 140 workers at PPF were interviewed. Analysis of both primary and secondary data was done using Ms Excel and SPSS. Results indicated that PPF is using direct and indirect employee participation. The workers were still working fairly not perfectly. It was indicated that indirect participation was successfully used as it was cited by 67% of all respondents. Different impacts from employee participation were identified such as improvement of public services delivery, job satisfaction, increase of team work and the like. However, different challenges were identified that led to ineffective implementation and use of employee participation. Finally, different solutions were given out by respondents. It is believed that if well implemented by the government leads to effective implementation of employee participation. The provision of seminars to workers about the system, proper documentation of feedback from workers, operate regular evaluation and analysis of the results from the system, proper communication to all managers and supervisors, as well as workers and an application of skills of politics in an implementation of the system. These were identified as the recommendation and solutions to problems faced in the use of employee participation