Browsing by Author "Goodluck, George"
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- Effectiveness of internal controls over revenue and expenditure: the case of TANESCO in Dodoma Municipal(St John's University of Tanzania, 2015-07-28) Goodluck, GeorgeThe researcher was inspired to undertake this study as a result of the increased publications in Tanzania on embezzlement and misappropriation of funds in many public institutions and the management of these institutions being dismissed and sometimes accused of misappropriations. The study intended find out the effectiveness of internal controls over revenue and expenditure at TANESCO in Dodoma Municipal. A cross sectional survey was used in the course of the study. Both qualitative and quantitative data were gathered and purposive sampling was also used to select a sample of 26 interviewees who ranged from ordinary employees to senior management officers. Data were collected using both primary and secondary sources. Researcher organized the well-answered questionnaire; then edited and sorted for the next stage and findings are presented in tabular form, frequencies, percentages and images. The researcher analyzed data using Statistical Package for Social Sciences (SPSS) to analyze the relationship between the variables under study. The study noted that the internal controls over revenue and expenditure were effective. However the study recommended that TANESCO needs to establish an internal audit department in its regional branches which would be responsible for reviewing the effectiveness of internal controls to reduce embezzlement activities. Moreover phase out all conventional meters to ease revenue collection,perform job rotation to its employees and provide regular training on compliance to policies and procedures as a means of enhancing controls over revenue and expenditure.